Business Infusions began inside Moore Equine Veterinary Services, a 26-vet multi-disciplinary equine facility in Western Canada, under the leadership of Dr. Greg Andrews - an equine veterinarian of 35+ years who was tired of watching his practice lose money to problems nobody in the software industry was fixing.
The software that would eventually become HVMS was designed and built to solve three specific, daily frustrations Dr. Andrews and his team faced:
THE THREE PROBLEMS THAT STARTED IT ALL
- Inadequate inventory and medicines control, and broken invoicing
- Missed billings for professional services delivered in the field
- Compensation models that did not reflect the work equine vets actually did
After three years of development inside Moore Equine, the software went live. Profitability increased by double digits - not because the team worked harder, but because records and billing were finally captured together, in the moment, instead of reconstructed from memory after hours.
The further the vet steps away from the patient in time and space, the less accurate medical records and billing become. When charges are captured automatically while entering medical records, the focus shifts to good medicine - not bookkeeping.
HVMS went on to become the leading equine practice management software in North America, and expanded into the United Kingdom, the Middle East, and Australia. But HVMS was built for mid-to-large practices with five or more equine vets.
Solo and small practice vets were asking for something simpler. So in 2020, we built Cassadol - the same founding principles, redesigned from the ground up for one and two-vet equine practices. Clean, mobile, affordable. It has quickly become a leading offering for smaller equine practices since launch.
