In veterinary medicine, controlled substances play a crucial role in treating animals and managing their pain. However, due to their potential for misuse and abuse, it is imperative for veterinary professionals to adhere to strict guidelines and legal regulations when handling and tracking controlled substances. This blog will outline essential best practices for prescription management, …
Medical Records Driven Billing Systems Medical records are the foundation of equine practice, and the care of animals is often the driving factor for people choosing the veterinary profession. Immediately after vet school, the reality of the business aspect of practice becomes front and center. Medical records driven software with billing enabled automation will keep …
One of the key metrics we use at Cassadol is to track customer satisfaction is Net Promoter Score, essentially it “measures customer experience and predicts business growth”. We use this tool, embedded within Cassadol, to randomly ask customers how satisfied they are with Cassadol so we can address issues and confirm we are delivering the …
Cut the Fluff – Net Promoter Scores – The ACTUAL Truth on Customer Satisfaction Read More »
Integrated payments allow veterinarians to have their customers pay by credit card at time of service and apply that payment directly to an invoice without manual intervention. Enabling integrated payments goes far beyond being able to take credit cards as it enhances workflow, reduces entry errors, improves cash flow, reduces fraud risk and saves veterinarians …
What Are Integrated Payments and WHY Do I Care As A Veterinarian and Business Owner? Read More »
We all have the same 24 hours in a day, yet some appear (key phrase) to be doing better. The list of things to get done never seems to get shorter, and as we grow the business, there are even more tasks that require our attention. Sometimes we choose to be busy but not work …
Don’t Work More Until You Are Working More Efficiently Read More »
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